FAQ
Q. How can I buy an original piece?
A. If you are interested in seeing a full list of available works, please submit an inquiry via the contact page. A list of currently available works will be sent to you promptly.
Q. What if I want something more custom/to commission you to create an original piece?
A. For collectors looking to create something unique, please visit the commissions page to learn more about the process, where you may submit a request form to receive a more detailed quote.
Q. I really want one of the pieces I have seen for sale, but can't afford to pay in full for it right at this moment. Is there anything I can do to reserve the piece before someone else buys it?
A. Yes! We realize that buying original artwork can be a big investment and, therefore, offer a payment plan to allow collectors the flexibility of acquiring an orginal work of art, while paying it off over a fixed period of time interest free. If this is something you are interested in, please see the payment plan section below.
Q. Where do you ship to? How much is shipping?
A. I offer complimentary standard shipping worldwide. Please contact directly for expedited shipping, or with any other shipping related questions.
Q. How do returns work?
A. Every order, commission, and sale is handled with care and as much clarity/transparency as possible. Our ultimate goal is for every collector to be completely thrilled with their purchase! Because of this, all sales are final except in certain situations. Should you have any questions or concerns, please email natalie@nataliedarkart.com.
PAYMENT PLANs
To help bring together original artwork and collectors, Natalie Dark Fine Art offers a payment plan option for collectors purchasing original artwork. You may now choose to spread your purchase payments over the course of up to 4 instalments at the interval of your choosing, not to exceed a period of 12 months, with an interest-free payment plan.
How it works
To arrange a payment plan, please contact Natalie with the name of the piece you are interested in purchasing, the number of instalments you wish to make, and the interval in which you wish to make payments (e.g., weekly, monthly, etc.). Once a payment plan has been agreed upon, you will then be sent a link to a custom PayPal listing and a Payment Plan Agreement form to be signed.
Once Natalie Dark Fine Art receives an initial payment and the Payment Plan Agreement has been signed, the artwork will be reserved for the collector and listed as “sold.”
The artwork will remain in the possession of Natalie Dark Fine Art until the final instalment has been made, which is to be paid no later than the date stated in the Payment Plan Agreement.
The artwork will be sent to the collector after Natalie Dark Fine Art receives final payment.
During the instalment period:
· The artwork will be listed as sold upon receipt of the first instalment.
· Instalments will be due on an on going basis as determined in the Payment Plan Agreement.
· A missed payment will result in a void contract (i.e., cancellation) and the artwork will be re-listed for sale.
Cancellations
As Natalie Dark Fine Art cannot sell artwork that has been listed as sold due to a Payment Plan Agreement, any payments made are non-refundable should the collector decide not to complete the purchase and cancels the agreement. Further, any missed or incomplete payments will void the contract, and the artwork will be listed for sale.